Contact Us | Suggestion Box

  

Dear Blue Phoenix Mechanical customer,

Your satisfaction is extremely important to us! Our goal is to provide our customers with the highest quality of service available within our industry. To accomplish this, we need to know if your experience was a positive one, and we need to be aware of areas we can improve upon as well as those in which we are meeting or exceeding your expectations. We sincerely depend on you, our customer, to assist in keeping us informed. Please take a moment to complete our customer survey to provide us with your opinion of our services.

We thank you for your continued confidence in Blue Phoenix Mechanical, and we look forward to serving you in the future.

Sincerely,

Ryan Harper
General Manager

Please tell us about yourself:
* Required Information

Promo Code
*Company Name
*Title
*Phone
*Email
Service Technition
Service Account Representative
Service Ticket Number

  Performance
 
 
Did our technician arrive during the time frame promised?


If parts were required, were they ordered and installed in a timely manner?


Was a detailed copy of the service worksheet left on site?


Did the service technician explain the nature of his findings upon completion of the service call?


Please rate the quality of our work.



  Professionalism
 
Was your request for service scheduled promptly and courteously by our service dispatch personnel?


Was the service technician conscientious and knowledgeable to deal with?


Was the appearance of our technician clean and professional?


Was the service area maintained in a clean and organized manner?


Safety is a priority at Blue Phoenix Mechanical: Do you feel the safety measures utilized by our service technician met with your safety requirements?



  Service Account Represenative
 
Are you satisfied with the technical support and assistance given to you by the Blue Phoenix Mechanical service account representative assigned to your account?


Were your requests handled in a timely manner?



  Overall Service
 
 
How would you rate our overall service?


Additional Comments:
Are you interested in any of the following services we offer?






Do we have your authorization to use your comments in promotional materials as testimonials or as learning tools for our employees to provide improved customer service?

Would you recommend our services to others?

If so, could you please provide us their name and number?
Thank you for taking the time to complete our survey. We appreciate your continued loyalty and support in allowing Blue Phoenix Mechanical to continue servicing all of your mechanical needs.

 
 


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